Head of Repairs and Estate Services £60,000 per year 37 hours per week; Permanent Monday - Friday Ipswich/ Hybrid Ref: IP352 Are you a strategic leader with a passion for delivering high-quality Repairs and Estate Services that make a difference to our customers? We're looking for an experienced and customer-focused Head of Repairs and Estates to join our dedicated team ensuring our residents live in safe, well-maintained, thriving homes and communities. This role is pivotal to the organisation ensuring we achieve outstanding performance in the quality of reactive repairs, planned repairs, property improvements and estates services, including the delivery grounds maintenance, painting and cleaning services. About us: At Orwell Housing, we are committed to providing safe, well-maintained homes and estates in our communities. We manage over 4,300 homes and are proud to support thousands of residents across Suffolk, Norfolk, Essex and Cambridgeshire. Key Responsibilities: As part of this role, the Head of Repairs and Estate Services key responsibilities include… Providing operational management and leadership for the repairs & maintenance and estates services teams, placing the needs of our customers at the heart of our activities ensuring a sector leading service. Working alongside the Assistant Director of Property Services to formulate and implement strategies and policies, including responding to and effectively implementing any new legislation or government policy which is introduced. Overseeing our Housing and Estate assets, ensuring they are managed efficiently and effectively, meeting all aspects of statutory and regulatory compliance. Supporting our environmental and sustainability agenda and ensuring implementation of all property and estate related aspects of the Regulator of Social Housing Consumer Standards. About you: We are looking for a leader with… Proven experience in a senior role managing Housing Repairs, Maintenance, or Estate Services. Understanding of Regulatory Standards and Health and Safety compliance within the housing sector. Excellent knowledge of regulatory and legal requirements, for example Awaab's Law etc, working to high standards in compliance and assurance. Thorough knowledge and understanding of Building Regulations, environmental standards and building safety standards. Person Specification… RICS qualification or qualified through experience. Membership of relevant professional body with a relevant professional qualification- Royal Institution of Chartered Surveys (RICS) or HND/HNC in Building or facilities management. Leadership qualification or willingness to study through our Building Leaders Programme and/or gain a qualification. Please note a full driving licence is essential for this role. Why Join Orwell? As well as our inclusive culture and passion for our PACE values, we offer a broad range of benefits including: 25 days annual leave (pro rata) plus bank holidays Reward and recognition awards Ongoing training and development & opportunities to progress in your role through the Orwell Academy Wellbeing programme Cashback Health plan Access to Blue Light Card - membership fees apply. Interview Dates: 1st Interviews - 18th June 2nd Interviews - w/c 23rd June Before applying… Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. If there's a barrier to you applying for any of our roles, we'd like to remove it so please get in touch with our Talent team either by giving them a call (01473 228782) or emailing work@orwell-housing.co.uk. Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the privacy notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/ By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - https://www.orwell-housing.co.uk/about-us/privacy-policy/ consent to the processing of your data as part of this application. For more information and career guidance, check our career hub .