Mobile Cleaning Supervisor - FM Service Provider - Newbury, RG14 - £14.04 per hour
Exciting opportunity to work for an established FM Service Provider located in Newbury. CBW is currently recruiting for a Cleaning Supervisor to develop their career in FM based in London. The successful candidate will have a proven track record in cleaning within a commercial environment.
Details/Hours of work:
* Flexible shift pattern
* 08:00 am to 4:00 pm
* Contract type - temp to perm
* Driving licence needed
* Company van plus fuel card
* Company phone plus laptop
Key duties & Responsibilities:
* Supervise front-line operatives
* Daily liaison with the Visitor Experience Team (primarily Duty Managers)
* Attend regular meetings as directed by line management
* Provide feedback to line management regarding service delivery issues and overall perception
* Conduct regular service audits
* React to all requests from the client or management team within the specified time frame
* Ensure all operations are conducted safely with appropriate risk assessments
* Identify and report any H&S issues within the estate
* Assist the Cleaning & Services Managers in delivering a fully compliant operation
* Meet regularly with the Cleaning Manager to discuss service delivery and estate requirements
* Support the delivery of training to the soft services team
* Conduct performance reviews and appraisals with the Cleaning Manager
* Monitor and accurately register attendances and reschedule cleaning staff to cover absences, lateness, and holidays
* Report any general maintenance issues across the estate
* Be flexible in covering planned and unforeseen absences of colleagues
* Oversee 14 sites across the South West & Midlands area
Requirements:
* Minimum of 3 years’ experience in a similar role
* Previous experience supervising operations in demanding environments
* Customer service focused
* Excellent verbal and written communication skills
* Strong interpersonal skills
* Knowledge of relevant standards and legislation such as COSHH, assessments, hygiene standards, and health and safety management
* Good command of English, both written and oral
Please send your CV to Jordyn at cbwstaffingsolutions.com for more information.
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