Overview
This is a full-time on-site role for an Assistant General Manager based in Maidenhead. The Assistant General Manager will oversee daily operations, support staff management, coordinate events and guest services, and ensure excellent customer experiences. Responsibilities include supervising staff, managing schedules, addressing guest inquiries or concerns, maintaining operational efficiency, and implementing company policies and standards. Additionally, the role involves assisting in financial reporting and contributing to the overall success and growth of the establishment.
Role Description
This is a full-time on-site role for an Assistant General Manager based in Maidenhead. The Assistant General Manager will oversee daily operations, support staff management, coordinate events and guest services, and ensure excellent customer experiences. Responsibilities include supervising staff, managing schedules, addressing guest inquiries or concerns, maintaining operational efficiency, and implementing company policies and standards. Additionally, the role involves assisting in financial reporting and contributing to the overall success and growth of the establishment.
Qualifications
* Strong leadership and team management skills, including the ability to motivate and develop staff members
* Operational management expertise, with a focus on maximizing efficiency and maintaining high service standards
* Exceptional customer service skills and the ability to handle guest concerns professionally
* Event coordination and organizational skills to manage and oversee various events and operations
* Effective communication and interpersonal abilities to work collaboratively with diverse teams and guests
* Proficiency in financial reporting, budgeting, and cost management to support the organization's financial goals
* Flexibility and adaptability to address challenges, resolve issues, and ensure seamless operations
* Experience within the hospitality or event management industry is highly desirable
* Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred
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