* Nationwide
* £23,000 per year + Average Bonus Earnings of...
Join D&G in 2024.
Start Date: 20th May 2024
Do you always put your customers first?
Want to work for a great company with amazing benefits?
If it’s a YES, YES, and YES you should join us as a Customer Sales Advisor.
Who we are
We are Domestic & General. We’re a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK. Right now, we’re recruiting Customer Service Advisors in a role that offers great work life balance plus a flexible and engaging onboarding experience.
The role you’ll do
As a Customer Support Advisor in our busy inbound Customer Support & Sales department, you’ll see that customers get a great experience, with problems resolved first time. Using your expert sales skills to give added peace of mind, you will up-sell other products to our customers that best suit their needs. Underpinned by delivering excellent service during conversations, you will truly ensure our customers worlds are kept running.
Day-to-day, you’ll:
* Use your expert knowledge and brilliant communication skills to share new products that they might like.
* Aim to deal with customers’ queries or issues then and there.
* Build rapport with customers, get to know their individual needs and put their interests first.
What else to expect:
* In a 3-week training programme you’ll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience.
* You’ll work on a shift pattern from Monday to Sunday, 8am to 8pm.
* We’ll provide all the equipment you need, but you must have broadband access.
* Joining as one of our Customer Sales Advisor’s, you will receive extensive training and support allowing you to develop your sales expertise. You will have excellent progression potential at D&G, with opportunities to progress into career pathways across many areas such as HR, Tech, Finance and Marketing. We actively encourage growth and development and many of our employees go on to explore further opportunities across the business.
The experience and skills you need
* A solid background in targeted sales.
* A driven mindset with strong sales skills and a love for hitting targets
* Proven experience of working autonomously or in a home-based position
* Great communication skills – you’re at ease building rapport, listening to customers and demonstrating empathy when needed
* A team player committed to creating an excellent customer experience
* Unflappable and resilient attitude to juggle tasks and bounce back quickly
So, what are these benefits?
* Full training – with clear career progression opportunities.
* Regular incentives – with some pretty great prizes.
* Sales bonuses – each month you’ll get the chance to earn some extra take home pay.
* Annual leave – 33 days (including bank holidays).
* A free annual D&G protection plan – we want you to see how great the product you’re selling is. There are discounted rates for family and friends too.
* Employee assistance programme – free support and advice on relationships, physical and mental health, financial assistance and more.
* Health and wellbeing – discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy.
* Pension scheme – matched employer contributions up to 5% of basic salary
* Life assurance – employer funded cover of 4x basic salary.
* Employee discounts – access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers.
* And many more benefits – including travel loans, car leasing and Cycle to Work and Salary Finance schemes.
We really couldn’t sell this anymore if we tried. That’s your job. Or at least it could be. Get your application in now and join this April.
Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks.
US Management Accountant
* Wimbledon
* Competitive
* Full Time
The VacancyUS Management AccountantLocation: Flexible working with visits to our office in Wimbledon as and when requiredSalary: CompetitiveContract Type: PermanentAs part of our ambitious global growth, we now have a fantastic opportunity for...
The VacancyTalent & Inclusivity ManagerLocation: Flexible working with regular visits to our office in WimbledonSalary: CompetitiveContract Type: Permanent, Full Time and Part Time Options availableAre you a passionate talent and...
We are looking for a Senior Full Stack Software engineer on a cross-disciplinary agile team developing and supporting high quality web products for business clients.Domestic & General is a company with an ambitious future. We are expanding our...
Domestic & General is a company with an ambitious future. We are expanding our horizons and entering new markets and we need your expertise to help make it happen. We are an international company who works with some of the worlds most respected...
The VacancyUK Financial ControllerLocation: Flexible working with visits to our office in Wimbledon as and when required.Salary: CompetitiveContract Type: PermanentAre you a Finance Professional that wants to take responsibility for a large...
Location: Nottingham (Hybrid)Contract Type: Permanent, 35hrs per week Mon-FriWe are excited to announce a new opportunity has arisen, for the role of Scheduling Team Leader within our Contact Centre Planning team.Reporting to the Tactical...
Contract Type: Permanent, Full timeLocation: Flexible working with visits to our office in NottinghamAre you a highly driven sales and people leader who has a passion for coaching and developing their teams to achieve fantastic results?Are you...
Salary: £41,000 OTE Contract: Permanent, full time with shift patterns between 9:30am-7pm, Mon-FriLocation: RemoteAre you a highly, driven sales and people leader who has a passion for coaching and developing their teams to achieve fantastic...
Senior FP&A AnalystLocation: Hybrid working with visits to our office in Wimbledon as and when requiredSalary: CompetitiveContract Type: Permanent, full timeWe have an exciting opportunity for a Senior FP&A Analyst to join our Group...
Domestic & General is a company with an ambitious future. We are expanding our horizons and entering new markets and we need your expertise to help make it happen. We are an international company who works with some of the worlds most respected...
The VacancyAccount DirectorLocation: Hybrid ways of working – Norwalk, ConnecticutSalary: CompetitiveContract Type: PermanentWe have a fantastic opportunity for an Account Director to join our US Client Management team. They will be...
Experience Day (Remote) - Outbound Sales
* Nationwide
* Full Time
D&G Experience DayTuesday 14th MayVia Microsoft TeamsAre you exploring new remote opportunities?Do you have a keen interest in joining the world of sales, where you can boost your income with fantastic commission opportunity?If so, we...
#J-18808-Ljbffr