Highway Assessment Officer
Service Delivery Centre, Halesworth, Suffolk IP19 8EN – On‑site working.
Salary: £34,434 per annum (pro rata for part‑time). Hours: 37 per week, flexible options available. Contract: Permanent.
Your Role And Responsibilities
Ensure public safety by conducting regular highway safety inspections, responding swiftly to customer reports with ad‑hoc inspections, initiating reactive repairs, and auditing completed works to uphold high standards. Use cutting‑edge AI technology to assess highway conditions with precision and collaborate closely with colleagues and the public.
Required Skills and Qualifications
* Ability to manage multiple tasks, prioritise work, and complete inspections on time, with flexibility to travel to multiple locations as needed.
* Accuracy in identifying defects, recording findings, and providing clear, concise instructions on required actions.
* Willingness to learn all associated standards and requirements of the role, and adapt to developing technology and software systems used in highway management and inspections.
Benefits
* Up to 29 days annual leave entitlement (pro rata), UK bank holidays and two paid volunteering days.
* Membership of the Local Government Pension Scheme (LGPS).
* Travel, lifestyle, health and well‑being benefits.
* Performance‑related annual pay progression and an annual cost‑of‑living increase.
* Training and encouragement to expand your knowledge.
* Career development opportunities across the organisation.
* Diverse and active staff networks.
* Flexible working options from day one.
Application Process
* Step 1 – Read the Job and Person Profile (Word).
* Step 2 – Click ‘Apply Now’ to start your online application.
* Step 3 – Upload a supporting statement answering the questions below (no more than 400 words per question). Use the supporting statement template.
* Step 4 – Upload a CV (without name and personal details).
Questions:
* Tell us about a time when you had to manage multiple tasks with tight deadlines. How did you decide what to do first, and how did you ensure everything was completed on time without sacrificing quality?
* Tell us about a situation where you worked with others to solve a problem or achieve a goal. How did you communicate and collaborate effectively?
* How do you approach learning new tools or standards in your work? Provide an example of a time when you adapted to a change.
Without a supporting statement and CV, interest will not be progressed. Supporting documents must be PDF or MS Word format. Applications suspected of being generated by AI may be rejected; present your own work and ideas throughout the process.
To request adjustments to the application process, email recruitment@suffolk.gov.uk or call 03456 014412. If invited to the next stage, you may request adjustments for subsequent steps.
Closing date: 11.30 pm, 4 January 2026.
Interview date: Week commencing 19 January 2026.
We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.
Contact Mark Nichols for a casual conversation: 07920 466307 or mark.nichols@suffolkhighways.org.
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