About the role
* Delivering excellent customer service
* Good level of concentration and coordinating
* Good communication skills and effective report writing capabilities
* Physical protection of the premises from any external or internal threats and preservation of life
* Prevention of loss of assets, critical technology, sensitive information or reputational damage
* Thorough knowledge of the client to minimise impact to business areas, escalate where appropriate and understanding of critical systems
* Oversee perimeter access through reception for staff, tenants, contractors, and visitors
* Undertaking patrolling, searching and emergency response procedures
* Monitor access and egress of personnel and guests and respond to breaches
* Maintain clear and legible records and logbook; adhere to health & safety at all times
* Any other duties deemed necessary
* Incident management
About You
* Ability to demonstrate that you can problem solve under pressure
* Ability to multi-task and prioritise daily workload
* Passionate about delivery of excellent service
* Willing to embrace a new and exciting challenge
* Valid SIA licence
* Front of house experience
* Excellent communication and customer service skills
* Adhere to health & safety at all times
* Any other duties deemed necessary
What’s in it for you
* A friendly supportive team
* Training, career development
* Opportunities to progress
* Overtime opportunities
* A great selection of benefits including access to online GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.
* Fully funded uniform
* Additional pay rate for events and ad hoc work
* Pensions
* Annual leave accrual
* Full onsite training
* Cycle to work scheme
* Free onsite parking
Location & hours: BBC Hull / BBC Leeds — Part time Relief Contract Nights only (Hull 20:00-06:00 / Leeds 20:30-08:30)
Hourly rate: £12.60
Company: Mitie is the UK\'s leading facilities management and professional services company serving a large, diverse, blue-chip customer base. We have over 77,000 people, 100+ office locations, and thousands of customers across the country.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please let us know by emailing us.
Mitie offers a market-leading flexible benefits scheme, including a virtual GP, Salary Finance options, flexible benefits platform Choices, MiDeals discounts, cycle-to-work, life cover, and more.
Our success is a direct result of the experience and quality of our people. Progressing your career is a top priority, with diverse training and development opportunities.
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