Job Description
Key Responsibilities:
* Support the Duty Manager with the daily running of operations
* Supervise teams during service and ensure high standards are maintained
* Deliver excellent customer service and resolve issues where needed
* Assist with shift coordination, briefings, and team support
* Maintain health & safety, hygiene, and operational standards
* Support stock control and basic operational administration
* Lead by example and contribute to a positive team environment
Qualifications
Qualifications & Skills:
* Previous experience in hospitality, catering, or a supervisory role
* Strong communication and leadership skills
* Ability to work well under pressure in a fast-paced environment
* Good understanding of food hygiene, health & safety standards
* Confident in supporting and motivating a team
* Customer-focused with a proactive, hands-on approach
* Flexible with working hours, including weekends and evenings where required
Additional Information
We pride ourselves on:
People first
We’re a company of individuals, united in doing our best for our clients.
Great food, always
Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences.
Food education
We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices.
Respect in everything we do
Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other.
Fresh thinking
New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering.
In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.
Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.
This appointment is offered on the return of satisfactory professional references.