Job Title: Duty Senior Clinician Band: 8A Location: Integrated Contact Centres An exciting opportunity has arisen for a Duty Senior Clinician within NWAS Integrated Contact Centres. Candidates are required to be highly experienced and credible clinicians. While on duty, the Duty Senior Clinician will be the senior clinician responsible for clinical effectiveness and safety of patient care within the Integrated Contact Centre and service delivery environment. This includes overall responsibility for clinicians undertaking clinical navigation and clinical validation roles, and the co-ordination of ICC resources to effectively manage demand. You will ensure that ICC is dynamic and responsive to the daily challenges the trust faces, implementing appropriate actions as part of, and outside of the Clinical Safety Plan. As Duty Senior Clinician, you will act as a point of escalation for clinical advice for service delivery where appropriate. The Duty Senior Clinician will receive direction from, and be accountable to, the ICC Consultant Practitioners, Heads of Service lines and Assistant Director. You will be expected to respond to 999, 111 and PTS demand appropriately, optimally using all members of staff, clinical resource and agreed clinical interventions as appropriate. They will provide necessary assurance that the ICC is clinically safe and effective, escalating any concerns as required. All leadership roles at NWAS at every level are required to promote and role model our Be Think Do Philosophy. NWAS is committed to attracting managers and leaders who are more than subject matter experts, but exemplary in demonstrating their experience and commitment to; values-based leadership; challenging workforce and health inequalities; operating successfully in ambiguity, complexity and uncertainty. The post holder is an experienced Paramedic or Nurse, who acting within their professional boundaries will provide enhanced clinical decision making to support clinical effectiveness and safety of patient care within the Integrated Contact Centre and service delivery environment. You will ensure the delivery of excellent patient care through the continuous achievement of clinical standards. You will work autonomously and support patients within our community. North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year. Frequently asked questions Who can apply for the Duty Senior Clinician role? The role is open to Paramedics and Nurses with HCPC or NMC Registration who are able to meet the requirements of the job description and person specification. Please note that this post is not suitable for NQP Paramedics or a New qualified nurse. What will the application process involve? All candidates will be required to complete an application available on the NHS jobs website. Each application will be reviewed and those shortlisted will be invited to an assessment day. Recruitment Campaign Advertising Dates: 17.02.2026 - 03.03.2026 Assessment date:18th and 19th March 2026 How many roles are there? There is 1 position available Where are the roles based? The roles will be based at Sefton House, Middlebrook- Horwich. Is this role 24/7? This role is required to work a 24 hour rota Does this role include clinical time/rotation? The role will include a clinical rotation as part of the core rota. Clinical rotations will be accommodated and informed by the clinician’s background, training and qualifications. This advert closes on Tuesday 3 Mar 2026