Administrative Assistant - Leading International Company12 months Fixed Term Contract - Start ASAPLocation: Craven Arms, ShropshireSalary: £22,000 + benefits
Our client is the UK’s leading independent scientific group, providing laboratory analysis to the agriculture, food, and environmental sectors. We are excited to announce that due to significant business growth, we are supporting the company by recruiting a hands-on and process-driven Customer Service Administrator to join the team. The successful candidate will be fully trained, supported, and developed to reach their full potential.
This is a great opportunity for someone who wants to flourish in a fast-paced environment, someone with strong administration and customer service experience, and a willingness to work in a team-based customer service-focused company.
The role:
* Interacting with customers over the phone, email, and in person regarding the samples
* Receiving samples via the post, logging these onto the internal system
* Once logged, allocating these to the correct team
* Using internal systems and liaising with colleagues to track payment status
* Communicate with colleagues regarding the urgency of deadlines
* Provide excellent customer service both internally and externally via phone and email
The person:
1. Happy to work fully onsite Monday-Friday, 9-5 - Flexibility required at peak times
2. Pr...