Unlock your potential and enjoy an extra £2,000 after 12 months service as well as a clear pathway for progression whilst working for an award winning business based in Hinckley, Leicestershire.
Salary: £25,000 + uncapped commission
Location: Leicestershire, office based
Contract type: Permanent, full time
Recruiter
Simon Pawsey
Account Director
Phone | Email | LinkedIn
This is a full-time, permanent Customer Service Advisor position, working Monday to Friday 8.30am – 5pm. Company perks include a profit share scheme, monthly incentives AND the day off on your birthday!
Responsibilities for this Customer Service Advisor role:
1. Manage client queries regarding their employment documentation
2. Guide clients through all Legal & HR enquiries (phone, email)
3. Drafting legal documentation for clients
4. Servicing clients in a timely and efficient manner
5. Build rapport and relationships with clients on each interaction
Person Specification for this Customer Service Advisor role:
6. A background in HR, Legal, Recruitment, sales, operations or customer service
7. Ability to work to SLA’s and deadlines
8. Ability to remain professional in a fast-paced environment
9. A dynamic and flexible approach, as well as the ability to work under pressure.
10. Face to face or telephone customer service experience – B2B preferred
11. Ability to learn, research and interpret HR & Employment Law
Interested? Contact Simon on 01733 306030 or email simon@coulterelite.co.uk to apply today.