Retail Team Member - Heswall
Location: Heswall
Hours: Various
Pay rate: £12.60 Per Hour (including paid breaks)
Join Our Retail Team! At COOK, our shops are more than just food outlets; they are vital parts of the communities we serve. Our Retail Team members bring warmth, knowledge, and care to our customers, hosting them like family.
The Role
* Provide exceptional customer service, prioritizing the customer’s needs above all else.
* Assist customers with menu planning and catering for special occasions. Promote current offers, products, and promotions.
* Maintain shop cleanliness and presentation, ensure stock is replenished and rotated, and keep freezers full.
* Operate the till efficiently and accurately.
* Understand and manage shop paperwork and legal checks.
* Open and close the shop, including cashing up.
* Check deliveries, assist with stock taking, and place orders as needed.
* Wear a neat apron and name badge at all times.
Good to Have
Passionate about food? We’ll train you on our products, their origins, and how to pair them with dishes for various occasions. Experience isn’t necessary; prior retail or customer service experience is a plus but not essential.
Most importantly, we value potential. If you tick most of these boxes, don’t worry about the rest.
Benefits
* Paid breaks
* Paid leave for birthdays, moving house, becoming a grandparent, or starting school
* Staff profit share
* Wellbeing program
* 30% staff discount
* Access to CookieJar Smart Spending discounts and free food perks
* Team meals, events, and away days
* Be part of a B-Corp-certified business committed to sustainability, community, and people
And many more benefits!
About COOK
We are a family-owned, independent B Corp dedicated to doing the right thing—for our food, our people, and our planet. We believe everyone should feel welcome and valued at COOK. Join us and grow your career in a supportive environment where collaboration and diversity are celebrated.
Starting pay is £12.30 during the engagement period.
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