Location: EX16 4NG, Tiverton, Devon, Devon, South West, UKAfter-Sales Support & Scooter Repair TechnicianRazor USA - Tiverton Head OfficeAbout Razor USARazor USA is the original scooter company, a global leader and innovator in wheeled recreational products. Since launching the iconic Razor scooter, we have been dedicated to inspiring fun, freedom, and the thrill of the ride for millions worldwide. Join our team at theTiverton Head Officeand become a vital part of a company that is passionate about quality, innovation, and keeping the world moving.The RoleRazor USA is seeking a highly motivated anddetail-orientedAfter-Sales Support & Scooter Repair Technicianto join our team at our Tiverton Head Office. This dual-role position is critical to ensuring customer satisfaction by providing expert technical support and hands-on repair services for our range of kids' scooters. If you have a passion for engineering, a knack for fixing things, and a commitment to exceptional customer service, we encourage you to apply. We believe this role would suit someone of any age..and hours are to suit..the role is not customer facing which for some applicants maybe a distinct advantage!Key ResponsibilitiesThe successful candidate will operate within our after-sales department, focusing on both technical repair and customer service.Product Repair and Diagnosis:Accurately diagnose and perform simple mechanical and electrical repairs on kids' scooters, ensuring all products meet Razor's stringent quality and safety standards.Fault Reporting:Log and track common product faults, providing valuable, structured feedback to the product development and quality assurance teams to drive continuous improvement.\Workshop Management:Maintain a clean, organized, and efficient repair workshop environment, managing parts inventory and repair workflow.Required Skills and ExperienceWe are looking for a candidate who can demonstrate a strong aptitude for technical work and a commitment to precision.Technical Foundation:A proven level of experience inbike or scooter repair,ORa strong,demonstrable interest in engineering and after-salesservice.Precision and Quality:Exceptionalattention to detail is a mustfor accurate fault diagnosis and precise, high-quality repair work.Communication:Excellent verbal and written communication skills, with a patient and professional approachProblem-Solving:Strong analytical and problem-solving abilities to quickly identify root causes and implement effective solutions for product issues.Distinct AdvantageSoldering Expertise:Provensoldering capabilities and experiencewould be a distinct advantage in this role.To Apply:Please submit your CV and a cover letter detailing your relevant repair experience and interest in engineering.TPBN1_UKTJ