SF Partners are recruiting for a Spare Parts Sales Specialist (Sales Admin) for a business based in Coventry (CV7) Temp to perm c£18 per hour (£33,000 - £38,000) Must have SAP experience Your core tasks will include: Spare Parts Quoting & Order Fulfilment - Prepare accurate and timely spare parts quotations for UK & Ireland customers using the ERP system - Process spare parts and service-related orders for UK & Ireland customers using the ERP system - Coordinate customer returns, repairs, invoicing, and credit processes via ERP - Proactively monitor and manage open orders to ensure ontime delivery - Expedite sales order backlog to maximise billing output Customer Service - Maintain and build strong relationships with our customers/suppliers to ensure satisfaction - Provide high-quality, responsive customer service across all forms of communication channels in line with SLA's E-Store & Sales Initiatives - Support customer engagement through the E-Store strategy - Assist customer onboarding to the E-Store digital platform - Collaborate with the European team to enhance transactional efficiency Inventory Control & Availability - Monitor local stock levels and backorders, proactively addressing shortages or risks - Optimise inventory levels to meet customer demands Process Improvement / KPI's / General - Drive improvements in quoting, order processing and customer servi...