Your newpany
A localernment organisation is looking to recruit a number of temporary Welsh speaking customer service officers to assist with a busy period!
Your new role
Slotting into an already busy team, your role as customer services officer will have you assisting with a high number of calls from customers of the organisation. Utilising your fluent Welsh speaking capabilities, you will be able to confirm with service signposting, user diagnostics and assist with general enquires. You will be responsible for the accurate recording of data and providing exceptional customer service.
What you'll need to succeed
You will need to have a confident telephone manner and relish working in a fast-paced environment. You will have a positive attitude and be able to multitask effectively to achieve a desired oue. You will be a people person and be able tomunicate fluently in both English & Welsh. You will have good IT skills and be able to use MS Office to a basic level.
You must be available from the end of January for an anticipated 5 months.
Due to the nature of the role, it is subject to passing a DBS check.
What you'll get in return
You will get the fantastic opportunity to work on an ongoing temporary basis receiving apetitive rate of pay of £15ph. Full-time hours, Mon-Fri available based in Caernarfon. Free on-site parking is available, and you may also work in a hybrid manner beyond training, which is anticipated to last 1 month.