Job summary The post holder will be contracted 2 hours per week plus contribute to the out of hours on-call rota. A £45 on-call retainer will be paid per shift to ensure availability. The post holder will be expected to cover a minimum of 4 on-call shifts per month; including weekends and bank holidays. Hope House Sexual Assault Referral Centre (SARC) is a service in Gloucestershire offering emotional and practical support; as well as forensic medical care, to anyone who has been raped or sexually assaulted. Victims are offered support based on their individual needs and can access the service via the Police and other professionals. Victims can also contact the SARC directly to arrange an appointment without Police involvement. We are looking for a motivated individual to join our team as an Out-of-Hours Crisis Worker. The role of a Crisis Workerexists to provide initial crisis intervention and support to those attending the Sexual Assault Referral Centre (SARC); based at Hope House Sexual Health Clinic, Gloucestershire Royal Hospital. The post holder will be available to be on-call at night, weekends and bank holidays; and will have a full driving license. The post holder must be able, when on-call to attend the SARC premises within 90 minutes of call-out. Main duties of the job To provide 24-hour support to victims of sexual abuse; who may or may not wish to make a report to the police. To provide support and information, both in person and over the phone, to enable victims to make informed decisions in relation to medical care, forensic examination and police involvement. To inform victims about the self-referral service and the choices available; ensuring that they are supported and informed in a sensitive and appropriate way. To advocate for the victim when needed, ensuring that their dignity, wishes and beliefs are respected and that they are involved in a shared decision-making process. This will include liaising with the Police and third-party organisations. To provide support to the Sexual Offences Examiner, during the Forensic Medical Examination. To assist with the collection of forensic samples, ensuring continuity and chain of evidence are maintained. To undertake a Forensic Medical Examination at any location outside the SARC, in order to meet the victims needs (ie, hospital). To forensically clean the examination suite to maintain the forensic integrity of the SARC; in accordance with the ISO 15189 FSR Accreditation. The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. About us We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people's homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust. Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that: 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in theSouth West region on this question. 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region. 81% said that care of patients and service users is the Trust's priority, compared with an average in comparable NHS Trusts in England of 64%. This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate,indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys. Job description Job responsibilities The post holder will receive and respond to telephone enquiries, via the SARC 24-hour advice line. They will provide support to victims of sexual abuse; as well as to their friends and family. They will carry out assessments and refer on to appropriate support agencies. The post holder will act as an advocate for victims attending the centre; empowering them to feel in control and where applicable, supporting them during the Forensic Medical Examination process. The post holder will ensure a standard of DNA decontamination between forensic cases. Please refer to the Additional Information attachment before submitting your application This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For moreinformationplease visithttps://www.gov.uk/browse/visas-immigration/work-visas Job description Job responsibilities The post holder will receive and respond to telephone enquiries, via the SARC 24-hour advice line. They will provide support to victims of sexual abuse; as well as to their friends and family. They will carry out assessments and refer on to appropriate support agencies. The post holder will act as an advocate for victims attending the centre; empowering them to feel in control and where applicable, supporting them during the Forensic Medical Examination process. The post holder will ensure a standard of DNA decontamination between forensic cases. Please refer to the Additional Information attachment before submitting your application This role is not eligible for sponsorship as per the Governments UK VISA and Immigration Rules and Regulations. For moreinformationplease visithttps://www.gov.uk/browse/visas-immigration/work-visas Person Specification Qualifications Essential Educated to degree level or equivalent relevant experience Experience Essential Experience of working with vulnerable people, in a healthcare or victim support setting Experience of working with victims of crime Desirable Working knowledge of mental health Knowledge Essential Knowledge of Domestic Violence or Sexual Violence, through statutory or voluntary groups Knowledge and understanding of safeguarding policies Person Specification Qualifications Essential Educated to degree level or equivalent relevant experience Experience Essential Experience of working with vulnerable people, in a healthcare or victim support setting Experience of working with victims of crime Desirable Working knowledge of mental health Knowledge Essential Knowledge of Domestic Violence or Sexual Violence, through statutory or voluntary groups Knowledge and understanding of safeguarding policies Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Gloucestershire Health and Care NHS Foundation Trust Address Hope House Sexual Assault Referral Centre Great Western Road, Gloucester Royal Hospital Gloucester GL1 3NN United Kingdom Employer's website