We’re looking for someone to join our trusted team to supervise our Hospital Discharge and Welfare service. You and the team will support customers being discharged home from hospital to stay safe and well in their homes.
Job requirements
* Manage a team of support workers, providing day-to-day support one-to-one supervisions, check-ins and team meetings.
* Provide guidance, share best practice, and act as the main point of contact for service changes or developments.
* Create and manage a 7-days-a-week rota ensuring the service is staffed effectively.
* Support customers by completing holistic assessments and agreeing an action plan to keep them safe, warm, and well at home.
* Complete practical tasks to support customers at home like completing property inspections, arranging deep cleans, and completing check-ins.
What we’re looking for:
* Experience of working in a similar role, or health and social care setting. Or qualified by having knowledge, experience and a demonstratable attitude to support older or vulnerable people.
* Excellent communication skills.
* Ability to work with vulnerable or older people.
* An understanding of what great customer service is.
* Ability to fulfil contractual commitments for commissioned services.
* Ability to work under pressure and manage multiple tasks and demands.
* A motivational approach to help lead, coach, and support team members.
* Excellent ICT skills.
* Ability to work weekends and bank holidays on a rota basis.
* Ability to be on call in the event of an emergency for working staff on a rota basis.
Help us deliver expert support services to bring life back into people’s homes.
We’ll be interviewing as we go so might close the application process early if we find the right person.
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