Title: Fundraising Operations Manag er Location: This role can be aligned with any of our offices (Cardiff, Swansea, Rhyl, Felinheli or Wrexham) Salary: £35,247 - £36,925 per annum, dependent on experience Contract: Permanent Hours: 35 per week Closing date:10amSunday 14 September 2025 Interview date: Interviews are likely to take place the week of the 22 September Document links: Job description: SC780 Fundraising Operations Manager - April 2025 How to apply: We have partnered with Eden Brown Recruitment Agency, please submit your application through their website: Fundraising Operations Manager Charities & Non-For-Profit Job in Please note applications submitted through our portal will NOT be accepted. Job Introduction: Our Fundraising team is responsible for generating funds, for both new Shelter Cymru services and projects and to contribute to ‘core’ organisational running costs. This is one of two Managerial positions within the team, and focusses on the operational aspects that enable the whole team to run successfully. In addition, the role manages a small group of posts specialising in income sources that generate predominantly core fundraised income. The Fundraising Operations Manager will support their direct reports in shaping and delivering operational plans and priorities, informed by our organisational strategy and our Fundraising & Income Generation Strategy. Part of Shelter Cymru’s Management Group, the Fundraising Operations Manager will identify and secure new opportunities for fundraising growth, managing and working with the Officers within the team to grow core fundraised income. This role will also be responsible for elements of the whole team’s operations, overseeing Fundraising’s use of the brand, our supporter CMS (Harlequin) and general day-to-day processes. In addition, they will provide joint support to the Head of Fundraising and will oversee budget performance in their income area(s). Our Fundraising team is a high-performing, values-driven function that generates income to power our fight for home in Wales. We’re growing our team, and this is one of four opportunities we currently have available. If you’re looking to make a career out of making an impact, we’d love to hear from you. Benefits: Time off 29 days annual leave plus 2 Shelter Cymru days and public holidays (pro-rata for part-time staff and those joining part-way through the year). 3 paid wellbeing days (pro rata for part time staff) Paid Carers and Compassionate leave Wellbeing 35 hour working week for full time equivalent employees. Hybrid working - We are developing a flexible and hybrid working approach for all staff, with a minimum of 1 day per week working in the office and have offices across Wales (Cardiff, Swansea, Rhyl, Felinheli and Wrexham) and employees are provided with an office base. Employee Assistance Programme to help staff to deal with personal problems that might impact on work performance, health and wellbeing. The programme offers a wide range of support, including online resources, counselling, legal & financial support and referral services. Financial Shelter Cymru operates a contributory pension scheme – employer contribution 4% and 5% employee contribution. Non-contributory group life assurance scheme (up to three times annual salary) Enhanced maternity, paternity, shared parental and adoption pay Enhanced sick pay scheme. Contribution to Christmas party. Access to the Blue Light Scheme via Blue Light Card Homelessness Discounts Access to Charity worker discounts via https://www.charityworkerdiscounts.com/ About us: We are delighted that you are considering joining the team at Shelter Cymru. We understand the devastating impact that the housing emergency causes and every day we work alongside people to deal with the damaging effect it has on their lives. We currently employ a paid workforce of over 100 people across Wales and an increasing number of volunteers. With the types of services and support we offer and our campaigning and lobbying agenda, our job roles present challenging and rewarding careers and volunteering opportunities. You will find people throughout Shelter Cymru believe passionately in what they do, have an appreciation of our beliefs and values, and a desire to make a difference. We believe that home is everything, and we never give up. People feel that working for Shelter Cymru is more than just a job, they are part of a close knit team that provides help to those that need it, and is constantly striving to effect change. So come and join the fight for home and become part of the Shelter Cymru team! Shelter Cymru offers a high level of support, a welcoming work environment and an excellent package of benefits. Shelter Cymru recruits based on merit and wants a workforce that reflects the diversity of individuals in housing need. We particularly welcome applications from Black, Asian and Minority Ethnic people who are currently under-represented within our workforce.