Join us as a Field Service Engineer at Haier Europe
We are looking for a dedicated Field Service Engineer to visit customers' homes across Bedford and surrounding areas, troubleshoot and repair appliances, and ensure customer satisfaction. This role offers autonomy, a competitive benefits package, and opportunities for bonuses and career growth.
Key Responsibilities
1. Visit customers' homes to diagnose and repair appliance issues
2. Manage your daily schedule and keep customers and colleagues updated
3. Maintain stock levels in your van
4. Upsell products and services with bonus incentives
Qualifications and Skills
* A full, valid driving license
* Organized with strong communication skills
* Self-motivated with technical and customer service skills
* Experience as a White Goods Engineer is preferred but not essential
Training and Support
Our City and Guilds-assured in-house training will prepare you to deliver excellent service.
Benefits
* Starting salary of £33,903 (no White Goods experience) or £38,423 (with at least 6 months recent White Goods experience)
* Bonus potential up to £2,500 annually
* Enhanced pay rates over time
* Up to 6% pension contribution
* Staff discounts on products and retailers
Physical Requirements
Ability to lift heavy objects, work in confined spaces, and distinguish between live, neutral, and earth wires for safety compliance.
Additional Information
We are committed to diversity and inclusion, welcoming applications from all community sections. Offers are subject to health and safety testing.
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