Sparks Commercial Services is a family run commercial automotive business specialising in repair and maintenance of commercial vehicles and trailers. Established in 1990 and operate from 7 Locations throughout Dorset, Hampshire, Wiltshire and Devon our continued investment not only ensures high levels of Customer Service but offers our employees job security and career advancement within the group.
We have a fantastic opportunity for an experienced Service Manager / Workshop Controller to join our team at our Poole depot.
As part of the Sparks Team, you will be a key member at the heart of our operation working alongside the Evening Workshop Controller. This is a very hands on and busy role. Working within the team you will assist the daily operation of the workshop and its various components. Monitor and control use of all workshop resources (staff, space and equipment) to ensure maximum impact on quality of work, efficiency and profitability. Assist with the development and implementation of policies and procedures to ensure efficient and safe operation of the workshop. To be an active member of the service department team comprising workshop reception, foreman and stores to encourage high staff morale, exceptional customer care and experience. Ensuring compliance with company policies and procedures.
We are looking for candidates with enthusiasm and a dynamic personality who will share our energy and passion and contribute to our ongoing success. We are very excited about the future, could we be a part of your future to?
The candidate must have:
* Proven experience as a Workshop Controller or Service Manager in a commercial automotive environment
* Strong leadership and team management skills
* Ability to perform well under pressure
* Excellent organisational and communication abilities
* A customer-first mindset and commercial acumen
* Proficient in Microsoft Office and internal management systems
* Strong attention to detail and a focus on quality
* Positive, can-do attitude and dynamic personality
If you're enthusiastic, reliable, and want to be part of a supportive and professional team, we'd love to hear from you.
Monday to Friday, 8:00am – 6:00pm (½ hour unpaid lunch break), every third Saturday, 8:00am – 12:00 noon. 28 days holiday inc. bank holidays increasing with length of service.
Job Types: Full-time, Permanent
Benefits:
* On-site parking
Ability to commute/relocate:
* Poole: reliably commute or plan to relocate before starting work (required)
Experience:
* Workshop Control: 4 years (required)
* Management: 4 years (preferred)
* Customer service: 6 years (required)
Work authorisation:
* United Kingdom (required)
Location:
* Poole (preferred)
Work Location: In person
Reference ID: SMWSCpoole