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Join to apply for the Customer Service Advisor role at EE.
Full time: Permanent
Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Hourly rate: £12.82
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.
Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr Tydfil? You’ll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query or something that needs a bit more work to keep them in contact with loved ones. You never know what’s coming next.
You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to ensure you don’t miss appointments or can look after your family in an emergency. This includes scheduling your own breaks, banking time, and the option of occasional home working.
What’s in it for you?
* Great starting salary of £25,087 rising to £25,684 at 9 months in role, plus incentives and bonuses.
* Online GP – Access to a GP via telephone or video 24/7 for you and your immediate family, fully funded by us.
* Market-leading paid carer’s leave, up to 2 weeks off for carers supporting family or friends.
* Family Leave – Equalised maternity, paternity, and adoption leave, giving all parents 18 weeks full pay and 8 weeks half pay in the first year.
* HUGE discounts on EE & BT products, including mobile and broadband, saving you hundreds of pounds every year.
* Support in carving your own career path; we’re passionate about developing our people.
* Volunteering days to give back to your community.
* Optional private healthcare and dental cover for you and your family.
We offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Other
Industries
* Telecommunications
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Locations recently posted: Caerphilly, Cardiff, Swansea, Merthyr Tydfil, Jersey Marine, Pencoed, Newbridge, Bridgend, among others.
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