Job summary
This post is for internal candidates to The Shrewsbury and Telford Hospital NHS Trust, The Shropshire Community Health NHS Trust, The Robert Jones and Agnes Hunt Orthopaedic Hospital or The Shropshire, Telford and Wrekin Integrated Care System. If you are not currently working for one of these organisations your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.
An exciting opportunity has arisen for a Support Medical Secretary to provide a valuable support service to our Cardiology Secretaries at The Princess Royal Hospital. The post is Band 3 and the successful candidate will be working 37.5 hours per week.
Youwill be able to demonstrate good communication skills, flexibility, and reliability and have an organised approach to work. Working alongside other Medical Secretaries, the post would provide an excellent opportunity for development and progression for a motivated candidate.
Qualifications: You will hold RSA level 3 or equivalent and you must possess excellent audio typing skills. Educated to GSCE level or equivalent. Experience within a medical environment is desirable but is not essential.
There may be a typing test at the time of interview.
Main duties of the job
The post holder will produce accurate clinical and general correspondence, regularly using complex and sensitive medical terminology from audio transcription. You will also be required to respond to telephone calls from anxious and distressed patients, responding appropriately to contentious, sensitive and difficult enquiries. The successful applicant will gain valuable experience within a busy Medical Secretaries office and will provide an excellent opportunity for development and progression for a motivated candidate.
About us
The successful applicant will join a busy team currently comprising of Higher Level Medical Secretaries and Support Medical Secretaries. The post holder is a pivotal person in the patient's relationship with the hospital, the clinical team and the Consultants. The team support each other to organise the workload of the Consultants within the department and ensure that an efficient service is provided.
Details
Date posted
18 February 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year per annum
Contract
Secondment
Working pattern
Full-time
Reference number
223-SMC-068-A
Job locations
The Princess Royal Hospital, Telford
Apley Castle
Telford
TF1 6TF
Job description
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Job description
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person Specification
Education
Essential
* 4 GCSE (Grade or equivalent
* RSA Stage 3 typewriting, word processing
Desirable
* ECDL
* NVQ 3 Business Admin
Experience
Essential
* Experience in audio typing
* Secretarial procedures
* Knowledge of software programs
Desirable
* Medical Secretarial
* Medical terminology
* NHS Experience
* Customer Care
Person Specification
Education
Essential
* 4 GCSE (Grade or equivalent
* RSA Stage 3 typewriting, word processing
Desirable
* ECDL
* NVQ 3 Business Admin
Experience
Essential
* Experience in audio typing
* Secretarial procedures
* Knowledge of software programs
Desirable
* Medical Secretarial
* Medical terminology
* NHS Experience
* Customer Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Shrewsbury and Telford Hospital NHS Trust
Address
The Princess Royal Hospital, Telford
Apley Castle
Telford
TF1 6TF
Employer's website
(Opens in a new tab)
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Employer details
Employer name
The Shrewsbury and Telford Hospital NHS Trust
Address
The Princess Royal Hospital, Telford
Apley Castle
Telford
TF1 6TF
Employer's website
(Opens in a new tab)
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