Client Support Manager
Wetherby, LS22 (free parking) – office-based
Full/Part time hours considered - Permanent – 4-5 days per week
Moulds Accountants is a trusted accountancy and business advisory firm in Wetherby, supporting businesses since 1997. We provide expert advice for clients looking for accounts, bookkeeping, tax, payroll, and financial guidance to help clients improve cash flow and profitability.
The role is to provide high-quality administrative, operational, and client service support to ensure the smooth running of the accounts function. The role supports both client-facing tasks and internal practice processes (such as workflow coordination).
Booking in year-end accounts ready for the accounts team to work on. Preparing letters and dividend vouchers and minutes to send to clients when the accounts are agreed
Monitoring accounts filing deadlines and working with the accounts team to ensure all year end accounts & corporation tax returns are filed on time.
Liaising with clients over payroll information, chasing up missing wages information and dealing with client queries.
Liaising with clients over bookkeeping information, chasing missing information as required, and dealing with queries or directing them to the relevant person
Preparing self assessment tax return folders using approved systems guidance so the work is ready to start by the accounts team
Assist with ad hoc client queries via email, phone, or in person ensuring an excellent service is delivered to clients
Assist in the company’s marketing efforts
Some bookkeeping & payroll knowledge would be advantageous
Must be able to use Outlook, Excel, Word
If you are passionate about working with a busy team on a variety of clients and possess the necessary skills to excel in this role, we encourage you to apply.