TEV has a history of excellence and quality in the manufacturing industry, for cutting edge design, development, and production. Based in Bradford, West Yorkshire the company operates three divisions Marstair refrigeration, Quartz chilled water fan coils, and SC-TEC industrial refrigeration. Role Description As an Internal Applications Engineer you will be an engineering graduate responsible for providing the highest level of customer service at all times, working as an integral part of the internal sales team to maximise project sales opportunities Purpose of the role · To provide expert selection advice for bespoke client project design requirements · To develop and provide a detailed technical schedule, including cost proposals utilising the company’s selection software · To work with Engineering in providing value engineered, compliant solutions Primary Responsibilities · Provide the highest level of technical support and advise to clients on a range of product solutions · Define customer requirements and recommend engineered product design solutions · Respond to inbound project enquiries and provide bespoke quotations · Provide project quotation proposals including all relevant documentation to the customer utilising the companies SAP sales CRM system · Liaise between the customer and internal departments for end-to-end project support · Contact existing and potential clients to promote both exiting and newly launched product solutions · Manage and follow up on project quotations in order to maximise conversion rates · Work collaboratively with Key Account Managers to provide a value- added quotation for each customer project requirement · Provide market intelligence and feedback on competitor product and pricing activity Skills, experience, and qualifications required · Degree in Mechanical/Electrical Engineering · Highly motivated with a pro-active approach · Ability to learn new processes and retain knowledge · Customer focused with excellent communication and organisation skills · A Strong team player · Ability to work efficiently under own initiative, prioritise own workload · Computer literate (Excel, Outlook, PowerPoint…) · Experience in the HVAC or refrigeration industry is a plus