Robert Half has partnered with a fastest-growing repair and maintenance company in search for a proactive People Advisor People Advisor / ER Specialist (London & South Region) Salary: Up to £50,000 per annum ( car allowance) Contract: full time | permanent Location: London-based with 2 days per week on-site across southwest London, Kent, and Hertfordshire This role offers real variety, impact and visibility. You'll work across three sites, partnering with frontline teams and managers in a hands-on, fast-paced, blue-collar environment. You'll also benefit from a supportive People Director who is committed to providing training, coaching and development. About the Role You will support, guide and coach Managers across the company to effectively manage people issues in line with internal processes and HR best practice. Expect variety, ownership and the opportunity to make a genuine difference. Key Responsibilities Manage a high-volume employee relations caseload (absence, disciplinaries, grievances, performance, flexible working, OH and more) Keep accurate case updates on the HR system, providing regular stakeholder updates Coach and upskill People Managers using toolkits and training sessions Deliver training sessions to support manager capability Provide face-to-face and remote advice on policies and people processes Manage end-to-end recruitment campaigns, from advert to onboarding Build strong relationships with People Partners, Managers and site teams Support People Operations with HR queries and occasional admin Input into policy and process reviews Support people-related projects to improve the team member experience Provide initial advice on non-complex Health & Safety queries Act as a proud ambassador for our values throughout the employee lifecycle What We're Looking For Experience managing a high-volume ER caseload Recruitment experience Strong attention to detail and excellent communication skills Good working knowledge of UK employment law and HR best practice Experience in a contact centre or blue-collar environment (desirable but not essential) CIPD Level 5 (qualified or working towards) or equivalent experience Confident, resilient and able to work with a broad mix of personalities Happy travelling two days per week to regional sites (travel booked via their app) Benefits 33 days holiday (including bank holidays) Enhanced maternity / paternity / adoption pay Life assurance Health & well-being support Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.