Your new company You'll be joining a forward-thinking local authority partnership that's committed to delivering high-quality housing services to its communities. The organisation is known for its customer-focused approach, flexible working culture, and dedication to supporting vulnerable residents. With a strong emphasis on collaboration, wellbeing, and professional development, this is a fantastic opportunity to be part of a team that truly makes a difference in people's lives. Your new role As a Lettings Assistant, you'll play a vital role in helping homeless households transition from emergency placements to long-term accommodation. You'll provide practical support, manage tenancy agreements, and liaise with support services to ensure residents receive the help they need. - Arrange emergency hotel placements in line with council policies.- Support residents with benefit claims and welfare needs. - Manage council-owned temporary accommodation, including rent accounts and licence agreements. - Maintain accurate housing records and liaise with statutory and voluntary agencies. - Ensure compliance with health and safety legislation and council policies. - Assist in implementing new housing policies and procedures. Contract: This is a 3-month temporary position Rate of pay: £19.21 p/h (inclusive of holiday) 37 hours a week. What you'll need to succeed - Experience working with vulnerable or distressed individuals.- Strong communication and interpersonal skills. - Knowledge of health and safety regulations related to housing. - Proficiency in IT systems, including Word, Excel, and email. - A full UK driving licence and access to a car insured for business use. - Minimum of 5 GCSEs (A-C), including English and Maths. What you'll get in return - 25 days annual leave bank holidays Christmas closure.- Flexible working and annualised hours. - Career average pension scheme with life insurance. - Health and wellbeing benefits including gym discounts, free swims, and eye tests. - Cycle to work scheme. - Two volunteering days per year. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk