Job Description
Jewellery Quarter Bullion – Head of Sales & Customer Service
Location: Birmingham, Office-based
Contract: Full time, permanent
Salary: up to £70,000 + 30% bonus
Package & Benefits
* Salary: up to £70,000 depending on experience
* Bonus: up to 30%
* 33 days holiday (option to buy up to 5 additional days)
* Private healthcare and life cover
* Employee and store discount
* Onsite Gym
Office-based at our Birmingham Head Office; visa sponsorship is not available
About Jewellery Quarter Bullion
We’re passionate about gold and silver investment—making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with £400m+ turnover, our brands (BullionByPost.co.uk, Gold.co.uk, and others) are trusted by thousands of investors.
You’ll join a fast-paced, high-growth business with a market-leading online presence, and lead the continued evolution of our e-commerce success story.
Role Overview
This senior leadership position sits within the BullionByPost management team and is responsible for leading the Sales, A...