NHS 111 CALL HANDLER Permanent: Various shift patterns (ranging from 12 - 35 hours per week) are available to suit different preferences and operational needs. Overview: Not Just Another Call Centre Job — Make a Real Difference Every day, every hour, HUC is here to ensure everyone receives the medical help they need. Serving 4.5 million patients across Hertfordshire, Cambridgeshire, Bedfordshire, West Essex, and the Southwest, HUC delivers exceptional NHS 111 and Out of Hours GP services — 24/7, 365 days a year. Now, we’re expanding our services in Somerset, and we’re looking for people like you to join our team. Whether you're new to healthcare or bringing valuable experience — you can make a real impact. No healthcare experience? That’s okay — we provide full training. Already have experience. Put it to use in a role where your work truly matters. This is more than just a call centre job — it’s a vital frontline role where your support could help save lives. What We Offer: * Fully paid 6-week training * Variety of rota patterns ranging from 35 hours per week to 12 hours per week. * Supportive, inclusive team environment * A chance to be part of something bigger Your Role: * First Contact: Manage urgent and non-urgent cases, providing essential medical advice. * NHS Pathways Software: Assess patients’ conditions and direct t...