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Contract Manager
Glasgow – Hybrid working between onsite and office based
Permanent, Full time, 42.5 hours per week, Monday to Friday 8am-5pm
Salary up to £45,000 plus commercial vehicle and fuel card
About The Role
As a Contract Manager you will be responsible for the day-to-day management of contract service delivery at either branch or regional level. Supporting the General Manger on delivery of high-quality services to Client properties, including capital & programmed works, built environment, reactive, maintenance, compliance or remedial works, ensuring teams operate to Mears defined branch standards and deliver best in class customer service, whilst satisfying all safety, quality and cost control standards relating to budget, profitability and resource deployment.
* Management of all aspects of operational and commercial delivery
* Ensure compliancy and adherence to health & safety
* Management of direct labour resources and supply chain, identifying opportunities to increase productivity and capture and maximise efficiency savings
* Adherence to and completion of company & client reporting protocols with required timescales
* Cultivate a positive, customer focused culture that is instilled and promoted across all work / programme activities via Mears Red Thread
* Ensure attainment of high levels of customer satisfaction in delivery and achieving contractual KPI targets
* Provide accurate reporting to management as requested
Annual salary: up to £47,812.50
Contract Manager
Glasgow – Hybrid working between onsite and office based
Permanent, Full time, 42.5 hours per week, Monday to Friday 8am-5pm
Salary up to £45,000 plus commercial vehicle and fuel card
About The Role
As a Contract Manager you will be responsible for the day-to-day management of contract service delivery at either branch or regional level. Supporting the General Manger on delivery of high-quality services to Client properties, including capital & programmed works, built environment, reactive, maintenance, compliance or remedial works, ensuring teams operate to Mears defined branch standards and deliver best in class customer service, whilst satisfying all safety, quality and cost control standards relating to budget, profitability and resource deployment.
* Management of all aspects of operational and commercial delivery
* Ensure compliancy and adherence to health & safety
* Management of direct labour resources and supply chain, identifying opportunities to increase productivity and capture and maximise efficiency savings
* Adherence to and completion of company & client reporting protocols with required timescales
* Cultivate a positive, customer focused culture that is instilled and promoted across all work / programme activities via Mears Red Thread
* Ensure attainment of high levels of customer satisfaction in delivery and achieving contractual KPI targets
* Provide accurate reporting to management as requested
Role Criteria
* Proven track record of capital / programmed works or repairs and maintenance management & delivery.
* Proven track record of commercial and performance management.
* Ability to manage multiple sites & contracts.
* Proven track record of working in a customer focused environment.
* Experience of contract/project management
* Building & maintaining a strong control environment
* Health & safety. knowledge, including COSHH
* Full, current UK driving licence
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Benefits We Can Offer You
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
* Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
* Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
* Family friendly policies
* Company Vehicle and Fuel Card
Apply below or to discuss your application further; contact:
Beth Dunford (beth.dunford@mearsgroup.co.uk)
If you need any help with your application process, we are here to support you. We will be accessible every step of the way.
At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.
We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.
In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Facilities Services
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