Currently working with a company that's on a quest to be the world’s most proactive bank. They improve lives by providing better clarity, intelligence, and technology to empower people's financial decisions.
They have a multi-disciplinary small team of designers who have and are constantly developing our skill sets and deepening our process knowledge.
They are looking for a talented and motivated Senior Experience Specialist to join their team and work across all things UX and user research.
What will you be doing:
• Lead research initiatives, including conducting, documenting, and sharing findings with the wider team.
• Facilitating user testing sessions and surveys to gather valuable insights.
• Tracking user behavior through metric tools and articulating findings to inform design decisions.
• Collaborating on the design of our digital platforms, ensuring intuitive and user-centered experiences.
• Prototyping concepts to validate usability and demonstrate designs effectively.
• Ensuring thorough documentation and organized archiving of all research work for seamless sharing across the business.
Required Skills:
• Native Mobile App experience
• A skill set that focuses on UX and User research
• Fintech or Financial Services Experience
• 5/6 years of industry experience
*Please note this role does not offer sponsorships*
*You must be based within commutable distance to an office in Central London*
We encourage applicants from all backgrounds, so if there is anything we can do to make our recruitment processes better for you and to allow you to show your best self, let us know. We also understand that some people require extra time to complete assessments, require alternative application methods and can also benefit from having interview questions or a guide to the type of questions pre-interview. We are open to any suggestions or requests that you may have and are always looking for creative ways to assess talent. Our commitment to you is that you should always feel safe and secure when you’re working with us. Futureheads is a B Corp™ accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and service design jobs.