Overview
Join to apply for the Data Executive role at Eco-watch Limited.
Role Details: As a Data Executive you will contribute to ensuring that product and supplier data across all platforms is accurate, including product setup, pricing and promotions. Ensure the integrity of product and technical data is maintained and that excellent service levels are consistently achieved in the delivery of product data and technical assistance to internal departments, customers and suppliers.
Responsibilities
* Demonstrate a positive, customer-focused, and professional approach.
* Contribute to a diverse, inclusive, solutions-oriented, and customer service focussed culture.
* Share ideas and develop new ways of working to improve company performance and employee engagement.
* Demonstrate professionalism and deliver an awesome customer experience to both internal and external customers.
* Ensure the integrity of product and technical data is maintained and excellent service levels are consistently achieved in the delivery of product data and technical assistance to internal departments, customers and suppliers.
* Ensure administration of product data is robust.
* Own new product process to include timely setup of new products including descriptions, warehouse management, buying screen configurations and pricing structure.
* Maintain website product offering and configurations.
* Collate and update product specifications and COSHH sheets.
* Liaise with suppliers on detailed product information such as allergens/origin.
* Complete weekly reporting as required.
* Support internal compliance to meet externally achieved accreditations (audits/certification/manuals/processes such as CMi / MHS / Red Tractor / MSC / Organic (Soil Association) / Freedom Foods).
* Demonstrate commitment to and support Environmental, Social and Governance goals in daily tasks and responsibilities.
The Ideal Candidate
* Strong IT and administration skills, numeracy, and a good level of English.
* Customer service focus, excellent communication, interpersonal, relationship-building, and stakeholder management skills.
* An action-oriented, solutions-focused individual who can manage multiple priorities and deliver results on time.
* A good team player with attention to detail and good problem-solving skills that follow processes and prioritise business improvement.
* Experience working as a Data Administrator or Administrator.
* Experience in product or supplier data management and pricing updates.
* Familiarity with product compliance, specifications, allergens, and barcoding.
* Understanding of technical data platforms.
Desirable
* Experience working within the Foodservice sector or similar operation.
* Experience in uploading or managing 3rd party product data.
* Knowledge of food legislation/ HACCP.
Work Schedule
Monday - Friday 8:30am-5:00pm
Benefits
33 Days of annual leave, Living Wage Foundation Employer, Life Assurance, Savings Scheme, Training & Development Opportunities, Discounted Staff Purchases, Staff Lottery, Auto-enrolment Pension Scheme, Online Discounts Package and many more.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age, as outlined in our equal opportunities policy.
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