Job Vacancy: Operations Support
Location: Huntingdon
Hours: Day Shifts (ranging from 05.00:14.00)
Salary : 13.95+ ph
About the Role:
We are seeking Operations Support Agents who play a critical role in the smooth running of a fast-paced and demanding organisation. You will suit this role if you enjoy problem solving, supporting customers, communicating with customers internally and externally, and working in a high energy environment where no two days are the same. You need to be proactive, resilient, assertive, and organised
Key Responsibilities:
Customer case management
Managing complaints, disputes and delivery issues
Issue employee hardware, maintain stock and keep records
Brief the teams on customer requirements
Monitor and track compliance standards
Analysis of team performance and service failures
Problem solve customer issues in a timely manner
Complete daily administration tasks accurately
Maintain strict adherence to company procedures
Requirements:
Previous experience in logistics an advantage
Strong communication skills (written & verbal)
Ability to work under pressure in a fast-paced environment
Excellent organisational skills
Solid problem solving and decision-making ability
Comfortable using multiple IT systems (training provided)
Ability to remain calm and professional during escalated situations
Attention to detail and accuracy
Ability to manage own workload and work without direct supervision.
What We Offer:
Supportive team environment
Permanent role for the right candidate
To Apply : If you feel you have the relevant experience then please submit your CV to, or if you wish to learn any more then please give me a call on 01480 436000 or 07811304455
INDHUN
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