Are you an experienced Receptionist seeking a new, rewarding opportunity? Would you like to take on a role that provides you with ownership of your workload?
If you are a reliable, outgoing professional who loves interacting with people on all levels and want to play a crucial role in supporting the primary care sector and growing practice, then you are just the type of candidate for this role
Lliswerry Medical Centre care with improved results across all areas of our service provision. We promote a culture of continuous improvement, where everyone counts and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.
We are now looking for a Receptionist to be able to assist with and be responsible for a wide range of administrative duties and the provision of administrative support to the clinical team. Previous experience within a GP Practice would be an advantage but is not essential.
* Excellent customer service skills with a courteous and friendly demeanour
* Excellent IT skills and solid knowledge Microsoft Outlook experience (Excel, Word, Outlook emails, etc.).
* Managing challenging behaviour in a professional manner.
* Must have excellent customer service skills and well as proficient written and spoken English
Your Responsibilities;
* Maintain and monitor the practice appointment system
* Process personal, telephone, and e-requests for appointments
* Answer incoming phone calls, transferring calls, or dealing with the callers' requests appropriately
* Initiating contact with and responding to, requests from patients, team members, and external agencies
* Data entry of new and temporary registrations and relevant patient information as required
* Manage all queries as necessary in an efficient manner
* Monitor and maintain the reception area and notice boards
* Provide general administrative support such as scanning, copying, supporting clinical team, etc
The role will give you a high level of exposure to many administrative tasks as you work closely with the practice team and is the perfect role for a talented administrator/receptionist who is keen to take on a new challenge within a fast-paced environment.
Job Types: Part-time, Permanent
Pay: £12.21 per hour
Expected hours: 15 – 30 per week
Benefits:
* Company pension
Ability to commute/relocate:
* Newport NP19 4TD: reliably commute or plan to relocate before starting work (required)
Experience:
* Primary Care: 1 year (preferred)
* Reception: 1 year (preferred)
Work Location: In person