Training and Onboarding Specialist (Hybrid)
Location: INFUSE, Edinburgh, Scotland, United Kingdom
Posted: 2 weeks ago | Be among the first 25 applicants
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Our Hiring Process:
1. Application Review: We assess your application based on our requirements. We believe every human deserves personal attention, so we do not use machine learning in this phase. Our experienced recruiters review each application to ensure a fair and detailed assessment.
2. Video Interview: If shortlisted, you'll be invited to submit a video interview for the hiring manager. This may be followed by a test or a short project to evaluate your fit for the team.
3. Interview: You will be invited for a face-to-face or Zoom interview with our team. We do not conduct interviews via text or messaging platforms.
4. Decision and Offer: If selected, we will discuss your offer and ensure you have the opportunity to speak with us live before making any commitments. We value creating a welcoming environment for our team members.
INFUSE is committed to data privacy and security. For more information, see our Privacy Policy.
Role Overview:
The Training and Onboarding Specialist will ensure our global Client Success teams are well-equipped with knowledge and resources. Responsibilities include coordinating training across multiple time zones, developing training materials, and managing knowledge libraries. This role is vital for smooth onboarding and ongoing education.
Skills Required:
* Exceptional verbal and written communication skills
* Strong interpersonal skills to connect and build rapport
* Empathy and understanding with a focus on company goals
* Organizational and time management skills
* Proficiency in Google Workspace (Docs, Sheets, Slides)
* Ability to learn new software quickly
* Strategic thinking aligned with company objectives
* Problem-solving and training effectiveness analysis
Additional Details:
* Seniority level: Not Applicable
* Employment type: Full-time
* Industry: Technology, Information and Internet, Software Development, IT Services and Consulting
Referrals can increase your chances of interviewing at INFUSE by 2x. Get notified about new Training Specialist jobs in Edinburgh, Scotland, United Kingdom.
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