Trainee Lettings Negotiator
At Connells Group, we’re passionate about helping landlords successfully let their properties. Our team is at the heart of our success, and we’re looking for a professional, driven Trainee Lettings Negotiator to join our vibrant Contact Centre in Dunstable .
About the Role:
You’ll play a critical role in connecting landlords with our expert lettings teams. As the first point of contact, you’ll handle enquiries, book rental valuations, and provide outstanding service. Your ability to communicate effectively and manage relationships will directly contribute to our success.
Key Responsibilities:
* Engage with Landlords: Handle inbound and outbound calls to understand their property needs and secure rental valuation appointments.
* Schedule Appraisals: Book rental valuations for our branches and ensure accurate handover of information.
* Generate Opportunities: Identify new leads, follow up on enquiries, and contribute to the growth of the lettings business.
* Provide Excellent Service: Build strong relationships with landlords and deliver a positive, professional experience.
* Maintain Records: Keep accurate logs of customer interactions and appointments in our system.
What We’re Looking For:
1. Exceptional Communication Skills: Confident, profession...