Service Advisor - Perrys Mansfield
Hours: To be discussed
Salary: Negotiable, depending on experience
Perrys is one of the UK's largest car dealership groups, operating since 1908 with over 50 branches nationwide. We're an official franchised dealer for many of the country's top car and commercial vehicle brands, including Ford, Kia, Mazda, and Vauxhall.
Service Advisor Duties
• Greet and assist customers when they arrive for scheduled and unscheduled servicing and repairs, acting as the primary point of contact.
• Book vehicles into the workshop, maintain regular updates to customers throughout the service process.
• Support the after-sales function by working closely with workshop controllers and assisting the Service Manager in the efficient running of a busy department.
• Manage customer expectations professionally, ensuring transparent communication and a high level of service at every touchpoint.
• Upsell additional products and services to both new and returning customers, contributing to departmental growth.
Key Requirements
• Previous experience as a Service Advisor in a car dealership, bodyshop, or independent garage.
• Professional appearance and excellent interpersonal skills.
• Full UK driving licence.
• Willingness to work weekends.
Company Benefits
• Access to training programs
• Company pension scheme
• Employee discount
Any applications will be 100% confidential.
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