Main Responsibilities of the Role
* Report directly to Department Director
* Responsible for all aspects of Housing work and, where appropriate, providing technical expertise and guidance to other team members
* Manage appropriate caseload types and complexities
* Assist with a diverse caseload of public and private housing matters, such as:
o Homelessness applications and appeals
o Disrepair claims
o Eviction and possession proceedings
o Property ownership disputes
o Unlawful eviction cases
o Succession rights for tenants
o Neighbourhood and anti‑social behaviour issues
* Conduct your own advocacy where appropriate
* Attend clients, take instructions and prepare cases
* Deal with correspondence
* Maintain accurate time costing procedures
* Implement any recommendations made by your supervisor following monthly file reviews, ensuring that these are dealt with promptly
* Ensure compliance with file management
Key Skills Required
* Must have a clean, valid Practising Certificate at the time of applying
* Strong management skills
* Committed team player with an ability to approach team concerns fairly, foster a culture of positive change and encourage cross referrals
* Previous proven supervisory experience and working to key performance indicators
* Professional, proactive approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues
* Excellent networking and communication skills with the ability to successfully market the Company and generate new business
* Excellent analytical and organisational skills
* Ability to use own initiative and sound judgement
* Working knowledge of publicly funded Housing work, including legal representation and legal help, and the ability to service privately funded cases
* Extensive experience in dealing with all Housing related work
* Experience in own advocacy is an advantage
* Excellent IT skills – familiar with Microsoft Office applications and document management
What we offer
* A fantastic supportive team
* Strong career progression with support for legal awards and professional recognition
* Attractive salary package with supervision bonus
Salary Structure
* NQ + £48,000 (London) / £46,500 (Outside London)
* 1 Year PQE + £50,000 (London) / £48,500 (Outside London)
* 2 Years PQE + £52,000 (London) / £50,000 (Outside London)
* 3 Years PQE + £57,000 (London) / £55,000 (Outside London)
* 5 Years Plus PQE: Negotiable (London) / Negotiable (Outside London)
* Supervision Bonus up to £8,000 (London) / up to £7,400 (Outside London)
* Supervisor Bonus Per Annum – Supervise 1 Paralegal: £1,250 (London) / £1,150 (Outside London)
* Supervise 2 Paralegals: £1,750 (London) / £1,600 (Outside London)
* Supervise 3 Paralegals: £2,250 (London) / £2,100 (Outside London)
* Supervise 4 Paralegals: £2,750 (London) / £2,550 (Outside London)
* Total £8,000 (London) / £7,400 (Outside London)
Job Details
Location: Croydon, London
Department: Housing
Salary: £48,000 – £57,000 per annum, depending on experience
Job Type: Permanent
Date Posted: 02/04/2026
Last Date for Application: 23/04/2026
Disclaimer
Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve at all levels within our workforce.
We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please highlight this in your covering letter if it applies.
#J-18808-Ljbffr