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Job Overview
To monitor and demonstrate soft FM contract compliance for the Trust's various PFI contracts.
To manage and oversee the Trust’s interest regarding service and quality outcomes, as detailed in the Project Agreements for Soft FM Services delivered by PFI Service Providers.
Responsibilities include advising on service improvements aligned with current legislation, promoting quality culture, and monitoring soft services across all Trust sites.
Main Duties
1. Ensure high-quality provider services meet Trust specifications and comply with Department of Health guidance and H&S legislation.
2. Review, audit, and analyze service provider performance, systems, and reports against contractual requirements.
3. Initiate and monitor remedial actions in case of non-compliance.
4. Produce monthly reports on service outcomes and compliance.
5. Develop quality systems and databases to monitor standards and provide reports.
6. Act as an interface between service providers and trust agencies to resolve service interface problems.
7. Establish networks with end-user representatives and provide regular reports.
8. Undertake benchmarking analysis of services provided.
Additional Responsibilities
Support the in-house EFM team at Horton Hospital with service reviews. Develop good working relationships and ensure effective communication to foster collaborative care.
About Oxford University Hospitals NHS Foundation Trust
One of the largest NHS teaching trusts, providing a wide range of clinical services across four hospitals, including the John Radcliffe, Churchill, Nuffield Orthopaedic Centre, and Horton General Hospital. We uphold values of compassion, respect, learning, delivery, improvement, and excellence, aiming to deliver compassionate excellence in healthcare.
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