Job Purpose
As a Cyber Security Engineer, you will play a key role in safeguarding our organisation's systems, networks, and data against evolving cyber threats. This position involves designing, implementing, and maintaining robust security measures to ensure compliance and resilience. You will collaborate closely with IT, Risk & Compliance, and business units to strengthen our security posture and proactively address emerging risks.
Key Responsibilities
* Monitor alerts from Endpoint Detection and Response (EDR) and other security tools, responding to incidents in line with established processes.
* Liaise with third-party vendors and SOC service providers regarding security alerts and incident progression.
* Oversee business systems to identify and mitigate security vulnerabilities, ensuring adherence to Change Control processes.
* Perform continuous monitoring and proactive maintenance of cyber security infrastructure to optimise performance and reduce threats.
* Contribute to the IT Risk Register to accurately reflect information security risks.
* Deploy and maintain technical security controls across enterprise devices to ensure compliance with Carpenters' security policies and regulatory requirements.
* Develop and implement firewall policies tailored to organisational needs, including rule sets for traffic filtering, port management, and intrusion prevention.
* Participate in security-related projects from initiation to completion, ensuring alignment with organisational goals and compliance standards.
* Support the planning and delivery of security awareness training and initiatives to promote best practices among staff.
* Collaborate with IT project teams to provide security guidance and ensure secure-by-design principles are applied.
* Assist in developing and maintaining policy documentation, ensuring clarity, accuracy, and compliance with internal and industry standards.
* Attend vendor and security events to stay informed on industry trends, build relationships, and support organisational objectives.
* Analyse the evolving threat landscape and assess its implications for digital security, supply chain stability, and operational resilience.
* Contribute to responses for tender documents and third-party requests, including DDQs.
* Assist in establishing procedures aligned with industry standards as defined by Risk & Compliance.
* Support compliance efforts related to frameworks such as ISO 27001, CIS, and GDPR.
* Provide ad-hoc support to the Cyber Security Lead as required.
Experience and Knowledge
* Strong understanding of networking fundamentals, including TCP/IP, DNS, and firewalls.
* Proficiency in operating systems administration (Linux and Windows).
* Knowledge of core security principles such as the CIA triad and least privilege.
* Ability to write and maintain basic scripts using PowerShell.
* Familiarity with basic query languages (e.g., KQL).
* Awareness of common cyber threats and attack vectors.
* Understanding of IT operations practices, including patching and system hardening.
* Awareness of secure coding principles and collaboration with development teams.
* Knowledge of compliance and risk frameworks, including ISO 27001 and GDPR.
* Experience supporting incident response processes, including SOC operations and ticketing.
* Exposure to SIEM tools (e.g., Microsoft Sentinel).
* Familiarity with endpoint protection technologies.
* Basic understanding of cloud security concepts, particularly within Azure environments
Here at Carpenters group diversity and inclusion matters, it is integral to our culture and we welcome applications from everyone. We celebrate difference and believe in equal opportunities for all.
About us
We are one of the leading providers of insurance and legal services.
Our focus is always on the customer and ensuring their claims journey consistently exceeds expectation.
We work in partnership with insurers, brokers and MGA's to deliver a variety of fully outsourced claims solutions. Our team has grown to approximately 1000 employees across offices in Liverpool, Birkenhead, Leeds, Haywards Heath and Glasgow.
Our team's insurance experience combined with our legal expertise gives us the size, scale and strength to successfully work in partnership with any insurer or broker. Our long-standing relationships are testament to the quality of our service.
Our culture is what defines us as an organisation and has been built around our 5 core values.
We pride ourselves in providing a positive working environment where we can work together towards our success. We understand that our success as a business depends on the success of our people, and that is why we have established an environment where all of our employees feel valued and able to perform at their best.
Benefits
* 25 days' holiday plus bank holidays
* Holiday buy and sell scheme
* Hybrid working model
* 2 x Volunteering days to support charitable initiatives
* Matched Giving - up to £250 matched for personal charity fundraising for a registered charity
* Medicash cash plan - claim back dental / physio / optical appointments
* My Medicash App - including access to rapid digital physiotherapy and skin cancer screening assessments plus fitness videos and wellbeing tools
* Discounts and cash back on travel and shopping through Medicash extras
* Life Assurance Scheme (4 x salary)
* Pension scheme
* Funded driving theory test (in relevant role)
* Active network of Wellbeing Champions - providing mental health support
* Training and development opportunities
* Funded social events to connect with your colleagues
* Dress for your day policy
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