Description
MPLC are the legal way to show movies and TV in a public or commercial space with a vision to be the global number one trusted partner to studios and producers for public performance licensing. We are on a mission to enable companies to use great content while championing content creators and their intellectual property.
What are we looking for?
We are looking to recruit a talented, ambitious, smart, motivated and detail oriented Upsell Sales Coordinator to join our sales team. The position will play a crucial role in driving revenue growth by identifying and capitalizing on upsell opportunities within our existing customer base. This role requires working in a small team and with excellent communication skills, a customer-centric approach, and a keen eye for detail.
The job in three bullets
* Identify Upsell Opportunities: Analyse customer data to identify potential upsell opportunities and develop strategies to capitalise on them.
* Customer Support: Provide exceptional customer service to ensure a positive customer experience and address any concerns related to upsell offers.
* Performance Tracking: Monitor and report on the performance of upsell initiatives, providing insights and recommendations for improvement.
What we think makes a great Upsell Executive
We expect that great candidates will be able to show experience and success in several of the following areas:
· Self-motivated and results driven.
· Proven experience in sales, customer service or similar role.
· Ability to analyse data and identify trends.
· Have a growth mindset – continually raising standards and performance.
· You think strategically and have delivered meaningful growth.
· Proficiency in CRM software and Microsoft Office, particularly Excel.
Sound exciting?
Let’s try to put you off.
· If you are looking for a ‘business as usual’ role then this might not be the right opportunity for you.
· Our UK business has grown really well over the last few years. But we know that we can never stand still. You'll be tasked with helping to take this position to the next level with your sales skills, more innovation, better use of data and analytics.
· We think we have got it right but will definitely have some things wrong. We need your help to work through this process and be able to live with any teething pains.
· We have high expectations for significant revenue growth. We want someone who is up for a challenge!
Location and Salary
· £35,000 base salary, plus commission OTE £45k
· Commissions are uncapped.
· Private Healthcare.
· Store discounts.
· We don’t mind where in the UK you are based. Like most people, we’ve got pretty good at working remotely, but we also want this role to have a presence at our UK hub in Eastbourne. We’d like you to be there in person each month and will work with you to agree how that could work. We’ll cover your travel costs for those visits.
Founded in 1986 by a former vice-president of Paramount Pictures and MGM. We now have offices in 28 countries with our headquarters split between the UK and USA. Our UK home is in Eastbourne Sussex, and in the USA we are based, as you might expect, in Los Angeles next to many of the Hollywood studios that we represent.
Nearly 150 people work for MPLC, most of them dedicating their time to explaining to businesses the need to become licensed and then making that affordable, easy and quick.