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Gym & class instructor

Burnley
Crow Wood Hotel & Spa Resort
Instructor
Posted: 12 February
Offer description

Crow Wood Fitness Instructor

As a Fitness Instructor, you will be responsible for delivering safe and effective fitness programs to our members, ensuring their satisfaction and well-being. This role requires a commitment to maintaining a safe environment within the gym, excellent communication skills, and a keen focus on customer care.

Working as part of a team and also on own, you will be dedicated to providing exceptional customer service.

Key Responsibilities:

1. Induction Programs:

2. Design and conduct gym induction programs tailored to meet members' expectations and capabilities.

3. Prescribe fitness workouts that align with individual health profiles obtained through pre-exercise screening.

4. Supervision & Safety

5. Monitor the gym to ensure the safe conduct of members.

6. Maintain awareness of potential hazards and take proactive measures to address dangers.

7. Uphold high standards of safety and effectiveness in all fitness activities.

8. Customer Engagement

9. Maintain regular contact with members, especially those with reduced usage, to enhance retention.

10. Provide excellent customer care to ensure a positive and supportive environment for all members.

11. Facility Maintenance

12. Adhere to scheduled cleaning routines for the gym and equipment.

13. Report any maintenance issues promptly to ensure a well-functioning facility.

14. Confidentiality & Data Protection

15. Safeguard the confidentiality of members' personal information in compliance with the GDPR Legislation.

16. Exercise Classes & Personal Training

17. Experience of teaching classes is essential

18. Deliver exercise classes with a focus on safety and effectiveness.

19. Provide personalised and effective personal training sessions.

20. Work Schedule

21. Rotate through shifts between 5:45am and 9:45pm, including full weekend shifts for our seven-day facility.

22. Qualifications:

23. NVQ Level 3 Fitness & class instructor

24. Hold a valid first aid certificate.

25. Team Participation:

26. Take an active role in and contribute to gym challenges and team activities.

Benefits

We offer an exciting range of employee benefits, including complimentary health club & gym membership, worth well over £1000+

This is in addition to a competitive salary and a host of other amazing staff perks and discounts across our resort, plus free on-site parking.

If you are a fitness enthusiast with a passion for customer service, a commitment to safety, and a desire to contribute to a positive gym environment, we want to hear from you.

Join our team and be part of an organisation that values both employee well-being and customer satisfaction.

To apply, please submit your CV and a cover letter detailing your fitness and customer service experience to

Job Type: Full-time

Pay: Up to £12.70 per hour

Benefits:

* Discounted or free food
* Gym membership
* On-site parking

Education:

* GCSE or equivalent (preferred)

Experience:

* Personal Training: 1 year (preferred)
* Work Location: In person

Closing date: 16 February 2026.

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