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Administrative assistant

Warrington
Northreach
Administrative assistant
Posted: 4 April
Offer description

At Northreach, we partner with ambitious businesses across financial services, fintech, and digital sectors—connecting them with exceptional talent.


We’re looking for a highly organised and proactive Pre-Application Specialist to join a fast-growing lending team. This is a key role within the sales function, supporting the journey from initial enquiry through to underwriting—ensuring a seamless and efficient lending process.


💼 The Opportunity

Working closely with Sales Specialists, you’ll play a pivotal role in progressing deals, coordinating due diligence, and managing relationships with both internal teams and external stakeholders. If you thrive in a fast-paced financial environment and enjoy keeping complex cases moving, this could be the perfect next step.

🔍 What You’ll Be Doing

• Supporting the progression of enquiries through to underwriting

• Managing due diligence, including background checks and verification processes

• Chasing outstanding documentation from brokers, clients, and internal teams

• Coordinating valuations, solicitor quotes, and ID verification

• Routing deals through the correct lending streams (e.g. bridging, refurbishment)

• Maintaining accurate CRM records and case updates

• Supporting new business follow-ups during peak periods

• Assisting with broker onboarding and accreditation processes

🤝 Building Relationships

• Acting as a key point of contact for brokers and clients

• Liaising with internal teams (Sales, Legal, Risk) and external partners (surveyors, solicitors)

• Coordinating site inspections and ensuring reports are delivered within SLA

• Keeping all stakeholders informed on case progress

• Maintaining strong working relationships to ensure smooth deal execution

🧠 What We’re Looking For

• Experience in a sales support, operations, or financial services environment

• Strong organisational skills with the ability to manage multiple cases

• Excellent communication and stakeholder management skills

• High attention to detail and strong analytical thinking

• Proficiency in CRM systems and Excel

• A proactive, problem-solving mindset

⭐ Nice to Have

• Experience within bridging finance or property finance

• Exposure to customer due diligence processes

• Background in a fast-paced financial services environment

• Strong relationship management experience

🔥 What You’ll Need to Succeed

• A passion for delivering excellent customer experience

• Strong relationship-building skills across all levels

• The ability to prioritise effectively and think logically

• A driven, resilient attitude with a “get it done” mindset

• Curiosity, adaptability, and a desire to continuously learn

🎁 What’s in It for You?

• Competitive salary with regular reviews and discretionary bonuses

• Hybrid working and flexible hours

• Generous holiday allowance + additional leave for key life events

• Option to buy or sell annual leave

• Life assurance, income protection, and healthcare support

• Enhanced parental leave

• Ongoing training and career development opportunities

• A collaborative, people-focused culture with strong wellbeing support

📍 Working Pattern

Hybrid working with flexibility, plus occasional office attendance and events as required

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