Overview:
We are looking for a friendly, reliable, and customer-focused individual to join our team as a Post Office Clerk. In this role, you will be the first point of contact for customers, providing essential postal, financial, and retail services with efficiency and professionalism.
Key Responsibilities:
* Deliver outstanding customer service at the counter, assisting with postal, banking, and retail transactions.
* Accurately process letters, parcels, and packages, advising on postage options and delivery services.
* Handle cash and card payments, balance tills, and maintain accurate financial records.
* Promote Post Office products and services, including savings, insurance, and bill payments.
* Ensure compliance with security procedures and data protection regulations.
* Keep the branch clean, tidy, and well-stocked, maintaining a welcoming environment for customers.
About You:
* Excellent communication and customer service skills.
* Strong numeracy and attention to detail.
* Reliable, trustworthy, and able to work under pressure.
* Previous retail, cashier, or customer service experience is desirable but not essential (full training provided).
* Flexible and willing to work as part of a team.
What We Offer:
* Full training and ongoing support.
* Opportunities for career progression.
* A supportive team environment.
* Staff discounts and benefits.
Job Types: Full-time, Part-time
Pay: £12.21-£14.00 per hour
Expected hours: 16 – 40 per week
Benefits:
* Employee discount
* On-site parking
Work Location: In person