Go back The Shrewsbury and Telford Hospital NHS Trust
Deputy Divisional Director Of Operations
The closing date is 16 December 2025
This is an exciting time to be joining the Surgery, Anaesthetics, Critical Care and Cancer Division as we embark on a journey of transformation and innovation.
We are a friendly, innovative and business focussed team located at the two main sites within the Trust, at The Royal Shrewsbury Hospital and The Princess Royal Hospital Telford, with a strong and committed leadership team, led by a robust Divisional triumvirate.
Partnership working is key to this role. Working with internal and system partners, you will ensure that our services are optimised to best support patient and staff experience across our Trust and System. You will utilise your extensive collaborative and influencing skills to deliver the business as usual and support the implementation of major projects and transformation work, including HTP (hospital transformation programme).
Main duties of the job
* Oversight of Divisional operational performance and supporting service development.
* Monitor and review business and service activity and performance at all levels across all dimensions of care and delivery.
* Establish and implement patient pathway processes to ensure effective flow across all inpatient areas within the Division.
* To oversee substantial budgets for all services within the Centres for a significant number of staff. Ensuring that services are delivered within agreed financial plans and budgets, including any agreed cost efficiency improvements.
* To ensure that all business is carried out in accordance with the Trust's Standing Orders and Standing Financial Instructions.
* To ensure robust processes are embedded in the Division for oversight of Cost Improvement Programmes.
* Develop and maintain effective working relationships with clinicians to facilitate a patient safety approach to service developments and service improvements.
* Support clinicians to deliver service improvement projects.
* To have the development, planning and implementation of identified Divisional Business Cases.
About us
Our vision, 'To provide excellent care for the communities we serve,' is not just a statement, it's a promise we live by every day. Guided by our core Values - Partnering, Ambitious, Caring, and Trusted - we're determined to make a real difference in the lives of those who matter most: our patients and their families.
If you're ready to be part of a team that's dedicated to continuous improvement, come join us and let's make a difference together!
Job responsibilities
For full duties and responsibilities please refer to the attached document entitled Job Description.
Person Specification
Qualifications
* Educated to Master's degree level or equivalent significant senior management experience in the acute sector
* Evidence of highly developed professional management development within relevant field of practice
* Evidence of a commitment to continuous professional development
* Eligible to work in the UK
Experience
* Demonstrates SaTH values
* Significant experience of working at a senior management level in the acute sector
* Significant experience of managing clinical teams to deliver performance standards, workforce planning, quality metrics, financial planning and delivery across a range of specialties
* Evidence of effective design, implementation and management of patient flow and pathways
* Experience of leading the implementation of service improvement including complex change management programmes
* Evidence of successful management of a significant budget and delivery of cost improvement programmes
* Significant experience in management and delivery of acute sector performance related metrics (RTT, Cancer, A&E, DMO1)
* Able to facilitate workshops, meetings and engagement sessions
Skills
* Demonstrate significant experience of leadership at a senior managerial level in operational management in the acute sector, including exposure to Board.
* Evidence of the ability to present complex and detailed data sets to set out key pieces of programme information that effectively communicate performance and assurance information to a range of stakeholders, including Trust board
* Evidence of understanding NHS business and financial regimes
Management
* Evidence of your ability to work constructively and collaboratively with clinicians and divisional management teams
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The Shrewsbury and Telford Hospital NHS Trust
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