Welcome to Hilton Glasgow, the UK’s #1 Great Place to Work 2025, as voted by our team members. We are seeking a Conference and Events Operations Manager to manage all aspects of Conference and Banqueting operations, delivering an excellent Guest and Member experience.
A World of Rewards
* Annual Salary up to £39,000 per annum
* Free and healthy meals when on duty
* Grow your Career
* Personal Development programmes
* A chance to make a difference through our Corporate Responsibility programmes
* Team Member Travel Program
* Team Member Referral Program
* High street discounts
* Holiday: 28 days including bank holidays
* Discounted dental and health cover
* Free Parking (depending on availability)
* Discounted Taxi when public transports stop running
* Guest Experience Day after successfully passing probation
* Modern and inclusive Team Member’s areas
As a Conference and Events Operations Manager, you will be responsible for performing the following tasks to the highest standards:
* Manage all Conference and Banqueting operations
* Maintain exceptional levels of customer service
* Ensure compliance of brand standards
* Evaluate guest satisfaction levels with a focus on continuous improvement
* Aware of trends and propose ideas to build the range and quality of Conference and Banquet
* Optimise sales and contain costs, identifying any areas for action
* Set achievable budgets and other short- and long-term functional goals
* Provide effective leadership to the Conference and Banquet teams to ensure targets are met and exceeded both for the hotel and individual development
What are we looking for?
A strong candidate with previous experience in high-volume venues, excellent planning and organizational skills, strong interpersonal and leadership abilities, and in-depth knowledge of banqueting food service.
* Excellent planning and organizational skills
* Strong interpersonal and leadership abilities
* In-depth knowledge of banqueting food service
* Proven experience in high-volume bar operations
We are an equal opportunities employer and welcome applications from all qualified candidates. Hilton is an Equal Opportunity Employer.
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