Note: This position is available to internal applicants only. About us At Penrith City Council, we’re passionate about people; in our community and in our workplace. We want you to be able to be your best self and we get that work is just one part of your life, so we’re here to support you in the moments that matter. As the winner of the 2020 Local Government Excellence in People and Culture Award and an Excellence Award winner in the 2020 Australian HR Awards, you can be confident in joining a workplace that offers truly outstanding benefits, including: A range of flexible work arrangements 18 weeks paid maternity leave Health and wellbeing leave 15 days personal leave Significant financial and leave support for undertaking further education Diverse salary packaging Free access to all Ripples venues And much, much more! Development Services is committed to ensuring that Penrith is a well-planned, balanced City that supports the housing, lifestyle, employment and other needs of our diverse, growing population. We are achieving this through quality and sustainable development outcomes. Our talented and dedicated team of planning and building professionals are responsible for development assessment, certification and fire safety. We are the heart of the New West and we’re building a City of the future… join us! About the role We currently have an exciting opportunity for a temporary full-time Senior Administration Officer to join our busy team. In this role you will make a valuable contribution to the operations of the department through the provision of quality customer service and technical administration tasks related to all type of development applications, land title dealings, subdivision certificates, heritage advisory services, and pre-lodgement development advisory meetings. You will also provide support to the Business Operations Coordinator on continuous improvement projects, systems administration and programmed upgrades, and act as a subject matter expert on organisation-wide business improvement programs. In this role you will be responsible for handling a wide range of customer enquiries, preparation of correspondence, database and electronic file maintenance, maintaining strong internal and external stakeholder relationships, and assisting on change management programs. The successful candidate must have appropriate qualifications in business administration (or a relevant field) and/or demonstrated practical experience. Government experience is also preferred, coupled with enthusiasm for business improvement and innovation, attention to detail and excellent time management skills. Mentoring and leadership skills will also be considered favourably. Essential criteria Tertiary qualification in Business Administration or equivalent, preferably relevant to planning and development or relevant experience in business administration and management. A working knowledge of planning and development processes. Demonstrated high-level communication, interpersonal and customer service skills. Demonstrated time management and problem-solving skills. Demonstrated conflict resolution, negotiation, and stakeholder engagement. Demonstrated experience in systems and process improvement Desirable criteria Sound administrative experience in local government. Salary: The salary for this position ranges from $78,619.00 - $91,006.00 per annum, plus 12% Superannuation, and will be negotiated commensurate with the skills, qualifications and experience of the preferred applicant. You will be required to undertake employment checks, which may include a Criminal History Check, Qualification Check, Working with Children Check, Medical Declaration and/or a Functional Test, as relevant to the position for which you have applied. Where a Criminal History Check is required and has returned a result that indicates disclosable court outcomes, you will be required to provide a copy of the report to Penrith City Council, for review, in order to progress through the recruitment process. Please select the link/s below to view the position description and to submit your application online. In addition to a cover letter and resume, applicants are required to submit comprehensive responses to the selection criteria (listed above) as a part of their initial application. Applicants who do not meet the essential criteria will not be considered. Completed applications must be received by 11.55pm on the closing date. Please allow 4 weeks from the closing date for the processing of your application. For further information about the position, please contact Jenny Blaikie, Business Operations Co-ordinator, on 4732 7871. Council is a Child Safe Organisation, for more information about this please see our website .