The Role
We are seeking a highly organised and commercially driven Account Manager to join a growing marketing agency, playing a key role in delivering outstanding results for a diverse client portfolio. Acting as the main point of contact between clients and internal teams, you will oversee the execution and performance of integrated, multi-channel marketing campaigns.
You will take ownership of client accounts, ensuring campaigns are delivered on time, within budget, and aligned with agreed objectives. Working closely with specialists across media planning, digital, social, and creative, you will coordinate activity across channels including paid media, email, and organic social, while maintaining a high standard of delivery and communication.
About the candidate
This position is well suited to someone who thrives in a fast-paced agency environment, has experience across education, e-commerce, or digital sectors, and is confident using data to guide strategic decisions.
This is a hands-on, client-facing role requiring strong organisational skills, attention to detail, and the ability to manage multiple projects while building long-term client relationships.
Salary: £30,000
Hours: 8:30 - 4:30, Monday to Friday
Location: Hybrid – 3 days office / 2 days work from home
Key Responsibilities
Develop and implement marketing strategies aligned with client objectives.
Manage day-to-day delivery across digital and organic channels with internal teams.
Analyse performance across platforms such as e-commerce systems, paid social, search engines, and organic channels, using insights to optimise activity and drive growth.
Collaborate with digital specialists to manage budgets and ensure campaign performance across all channels.
Brief creative teams on social and marketing assets, ensuring all client deadlines are met.
Review and approve external communications including email campaigns, digital ads, and social content before client sign-off.
Act as the primary liaison between clients and internal teams.
Lead internal strategy discussions focused on performance improvement and client goals.
Coordinate with social teams on content planning and campaign shoots, attending key sessions where required. Requirements
Proven experience in an Account Manager or similar role
Strong background in e-commerce, B2C, or consumer-focused brands (agency or in-house)
Ability to interpret performance data and translate insights into actionable strategies
Excellent communication and organisational skills
Proficiency in tools such as Excel and presentation platforms (e.g. PowerPoint or Canva)
Strong relationship management skills
Desirable Skills
Experience working within a marketing agency
Knowledge of paid social advertising
Familiarity with e-commerce platforms
What’s on Offer
Hybrid working (3 days in-office, 2 days remote)
Opportunity to work with a range of exciting consumer brands
Collaborative and creative team environment
Clear career development opportunities within a growing business
On-site parking available on office days