Overview
Overseas Representative – Multiple Locations
Would you like to be part of the Solmar Villas overseas team in 2020?
We have exciting opportunities available for Villa Representatives in Mallorca (North and South) & Menorca.
Managing a range of villas we are looking for experienced individuals with a proven track record in either the travel industry or with excellent customer services skills.
Responsibilities
* Provide the highest level of customer service
* Complete villa quality and health & safety checks
* Ensure villas are cleaned and maintained to a high standard
* Work closely with villa management companies, agents and suppliers
* Assist customers during all emergency situations
* Record and resolve all issues raised through various channels
Qualifications
* Strong attention to detail
* Due to the demanding nature of the role, flexibility and the ability to react quickly are essential
* Flexible approach to working hours is required
* Organised, with the ability to prioritise workload and deliver to agreed deadlines
* Creative problem solver
* Knowledge of your chosen destination
* Capable of working as part of a team or alone
* Commercial awareness
* English and fluency in destination language is essential
* Computer literate – including the use of apps and social media
* You must own your own vehicle and have a full, clean driving license
Please note: we do not provide overseas accommodation.
Applicants should send a current CV and detailed covering letter to lauren.mee@solmarvillas.com
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