Salary: £35,000 - 35,000 per year Requirements: CargoWise experience essential Previous experience minimum 3 years Successful assistance of projects within previous role Microsoft Office product knowledge an advantage Attention to detail and logical approach Excellent written and spoken English Interest in project work Flexible and resilient Optimum time management and able to effectively prioritise tasks Proactive Strong analytical skills Problem-solving skills and creativity Team and service-oriented Willingness to learn with new IT products Integrity in handling confidential, sensitive information Ability to effectively analyse data Responsibilities: Provide 1st line support for all user CargoWise issues that arise Assist in CargoWise IT projects including company system implementations Utilise 2nd line escalation when required Support problems with various Microsoft applications Provide basic level network infrastructure support Participate in IT supplier related activities, e.g., procurement Technologies: Support Network More: We are recruiting an IT Support candidate with extensive knowledge of Cargowise, based in the Heathrow area. This full-time role spans Monday to Friday with a competitive salary of around £35k. We value attention to detail and logical thought processes, and we encourage a proactive and team-oriented approach. Join us to contribute to meaningful IT projects while enhancing your skills in a supportive environment. last updated 19 week of 2026