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Senior client services manager

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Client services manager
Posted: 22h ago
Offer description

Senior Client Services Manager – Home Group – Sunderland – £28,174 per annum plus health cash plan and matching pension.


What’s in it for you?

* 34 days leave, including bank holidays and a “me day”
* 800+ discounts on shops, holidays, days out, tech and more
* Paid time off for volunteering
* Save up to £1,140 yearly with our health cash plan, covering dental, optical, and therapies
* Career path with development and an excellent training package


What You’ll Do

* Lead a team to deliver high-quality, person-centred support services
* Be the safeguarding lead and ensure safe, supportive environments
* Manage contracts, budgets and KPIs to meet commissioner expectations
* Coach and develop your team to be their best every day
* Support your Operations Manager to meet regulatory standards


Why join us

You’ll be part of a supportive team that’s passionate about helping people thrive. We’ll invest in your development through our Grow Our Own programme, and you’ll have the chance to shape services that really matter. Be part of one of the UK’s top 10 Great Places to Work!


You have

* Experience managing people or services in housing, care or support
* Strong safeguarding knowledge and confidence to lead in this area
* Great people skills to coach, challenge and inspire your team
* A passion for helping customers achieve their goals
* A vehicle insured for business use


The practical bits

* On call shift payment of £14.30 per session.
* You’ll work Monday to Friday. A flexible pattern can be discussed at interview.
* We work between the hours of 9:00 to 17:00.
* You’ll work from our Sunderland service, which is easily accessed by public transport.
* On the job mileage? We’ve got you covered.
* You need an Enhanced with barring list DBS check that we pay for.


Find out more

Click APPLY NOW to see our Senior Client Services Manager job description. Roles can close early, so don’t wait. For reasonable adjustments email recruitment@homegroup.org.uk.


Work Locations

Sunderland (Toward Road)


Closing Date

Oct. 25, 11:59:00 PM

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