Job Description
Our Lutterworth site has an exciting opportunity for an Operations Controller to join their team on a full time permanent basis.
Salary: £29,725 per annum.
Working hours: 4 on 4 off, 6pm-6am.
As the Operations Controller, you will contribute to the success of the site by supporting the day-to-day running of the warehouse, ensuring that all schedules for inbound receipts and outbound loads are run efficiently.
Responsibilities of the Operations Controller include:
* Efficiently managing the outbound schedule to ensure collection and delivery times are met.
* Issuing instructions to designated staff to maintain a smooth flow of inbound and outbound work.
* Controlling paperwork for outbound vehicles, ensuring 100% accuracy.
* Being the initial point of contact for all drivers arriving on site.
* Communicating issues to Shift Managers in a timely manner to minimise disruption to the schedule.
* Participating as an active member of the operations team, and to offer suggestions for solving problems, improving efficiency, customer and quality focus.
* Maintaining good communication with transport providers to ensure late collections and delivery failures are avoided.
* Producing a thorough, detailed handover to the following shift highlighting potential issues, reminders and current state of play.
Qualifications
* Proven experience within a similar fast‑paced role.
* Ability to prioritise work based on scheduling and available resources.
* PC literate in Word, Excel and Outlook with the ability to demonstrate a high level of attention to detail.
* Must be a team player who is capable of working on your own initiative.
* Able to demonstrate an in‑depth knowledge of on‑site systems.
* Experience and good working knowledge of Autostore and RF kit.
* Strong communication skills with the ability to demonstrate a courteous and professional attitude towards customers and third party hauliers.
* Excellent time management skills and ability to solve problems.
Benefits
* Annual Leave – 20 days inclusive of the bank holidays.
* Pension scheme – We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
* Life Assurance – x2 your annual salary.
* Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
* Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
* Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
* Everyday discounts – Via our benefit platform you will have access to over 50 retailer discounts for everyday savings.
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